Management Program was developed to provide consistent maintenance and
review of the desktop computing devices that have become so critical to
the productivity of your business and your employees. Any failures in
these types of business equipment can cripple an employee and the business
functions that rely on their performance.
is organized to establish regular intervals of review to determine the
overall system health of each device, including system resources, application
updates, security updates, and virus protection updates. The goal of the
program is to minimize errors, prevent system failures, and sustain the
integrity of the entire network.
The engineering team at Cornice Networks is highly skilled
and experienced in working with a variety of computer platforms. Each
computer and peripheral device will be catalogued and an asset inventory
created. This inventory data is updated upon conclusion of each periodic
& Patch Management
From operating systems to office applications, release and security updates
are published frequently. These updates or "patches" are intended to correct
security and other issues. An integral part of our management program
is to maintain the applications and integrity of each computer by reviewing
and installing these updates.
In addition to patches and application updates, virus definitions are
updated as new viruses are discovered. At times, anti-virus application
engines are also updated. Each review includes updating these definitions
and engines on every machine to ensure the most current defenses are installed
and running properly.
Health & Error Resolution
Cornice Networks evaluates each computer to monitor its usage and system
resource availability; hard disk capacity, memory requirements, and user
profiles. We include status updates and recommendations to upgrade these
components when appropriate.
To assist you in making appropriate business decisions, Cornice Networks
provides you with plain English management reports at the end of each
maintenance cycle that clearly defines:
- the impact of those findings,
- what action was taken, and
- our recommendations for further actions, if necessary
Cornice Networks maintains an experienced and educated team of network
engineers. Our team has worked with a wide variety of hardware devices
and software applications. Our expertise with branded computing devices,
general office applications, and specialized financial services applications
The Desktop Management Program is intended to be an ongoing management
and support service. Most of our clients engage us on an annual basis
to perform these services at quarterly intervals. For some businesses,
monthly or semi-annual intervals may be more appropriate.