PROGRAM OVERVIEW
Our Server Management Program was developed to provide consistent maintenance and review of the workhorses of networked computing environments. Any failures in these types of business equipment can cripple business functions and the employee that relies on their performance.

This program is organized to establish regular intervals of review to determine the overall system health of each device, including system resources, application updates, security updates, and virus protection updates. The goal of the program is to minimize errors, prevent system failures, and sustain the integrity of the entire network.

Server Platforms
The engineering team at Cornice Networks is highly skilled and experienced in working with a variety of computer platforms. Each server will be catalogued and an asset inventory created. This inventory data is updated upon conclusion of each periodic review.

Application & Patch Management
From operating systems to web applications, release and security updates are published frequently. These updates or "patches" are intended to correct security and other issues. An integral part of our management program is to maintain the applications and integrity of each server by reviewing and installing these updates.

Error Resolution
The number of applications (services) running on any one machine can involve a number of layers. Some of these layers can negatively impact the function of the server in ways that the average user would not notice. It is common for conflicts and events to occur without human interaction. Our reviews find those errors and resolve them, keeping your server performing at its optimal level.

System Health
Cornice Networks evaluates each server to monitor its usage and system resource availability; hard disk capacity, memory requirements, and user demands. We include status updates and recommendations to upgrade these components when appropriate.

Activity Reports
To assist you in making appropriate business decisions, Cornice Networks provides you with plain English management reports at the end of each maintenance cycle that clearly defines:

- what was found,
- the impact of those findings,
- what action was taken, and
- our recommendations for further actions, if necessary

EXPERTISE
Cornice Networks maintains an experienced and educated team of network engineers. Our team has worked with a wide variety of hardware devices and software applications. Our expertise with branded computing devices, server applications, and specialized financial services applications is diverse.

ENGAGEMENTS
The Server Management Program is intended to be an ongoing management and support service. Most of our clients engage us on an annual basis to perform these services at monthly intervals.

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