PROGRAM
OVERVIEW
The Network
Device Management Program was established to provide consistent maintenance
and review of wide-area networking and Internet devices. Whether in a
multi-branched network or regulating traffic to a core processor, these
routers, firewalls, and modems are critical pieces of the communications
infrastructure.
This program
is organized to establish regular intervals of review to determine the
overall system health of each device. In some instances, the reviews will
include application and security updates for devices running an operating
system. The goal of the program is to minimize errors, prevent system
failures, and sustain the integrity of the entire network.
Network
Devices
Cornice Networks has developed expertise in a number of
edge devices, including routers, firewalls, and modems. Each device will
be catalogued and an asset inventory created. This inventory data is updated
upon conclusion of each periodic review.
Application
& Patch Management
Some devices run operating systems that regularly requires release and
security updates to be implemented. These updates or "patches" are intended
to correct security and other issues. An integral part of our management
program is to maintain the applications and integrity of each device by
reviewing and installing these updates.
Traffic
& Event Log Monitoring
Traffic logs are continually generated to reflect web, email, and other
network system requests from inside and outside of the network. The traffic
is reviewed to create usage patterns. The results can be applied to tele-
and data-communications growth plans, as well as, identifying potential
security threats. Event logs are reviewed to identify similar patterns
that result in system events.
Error
Resolution
System events may often be the cause of service interruption or inefficient
traffic handling. Cornice Networks not only resolves errors when they
arise, but identifies the causes and recommends actions to prevent future
errors.
Activity
Reports
To assist you in making appropriate business decisions, Cornice Networks
provides you with plain English management reports at the end of each
maintenance cycle that clearly defines:
- what
was found,
- the impact of those findings,
- what action was taken, and
- our recommendations for further actions, if necessary
EXPERTISE
Cornice Networks maintains an experienced and educated team of network
engineers. Our expertise with branded devices, operating systems, networking
applications, and the technology needs of the financial services industry
is broad.
ENGAGEMENTS
The Network Device Management Program is intended to be an ongoing management
and support service. Most of our clients engage us on an annual basis
to perform these services at quarterly intervals. For some businesses,
monthly or semi-annual intervals may be more appropriate.
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